JEFF!!!!!

JEFF!!!!! 3 months 2 weeks ago #73005

CindyL Offline Posts: 1549 Karma: 1 Thank you received: 239	What is going on with the site? It is consistently telling me my session has expired and it takes me 3 or 4 (or more) tries to get logged in. I'm usually logged in all the time, but since Friday, I have to fight to get in. This is really getting annoying.
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JEFF!!!!! 3 months 2 weeks ago #73007

CindyL Offline Posts: 1549 Karma: 1 Thank you received: 239	Don't know what you did, Jeff, but thank you! I didn't have to log in today!
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JEFF!!!!! 3 months 2 weeks ago #73011

MelA Offline Posts: 1106 Karma: 2 Thank you received: 367	Hope that continues Cindy!! "Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD
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JEFF!!!!! 3 months 2 weeks ago #73012

mrsb04 Offline ITP since 2014. Retired nurse. My belief is empower patients to be involved as much as possible in their care. Read, read, read & ALWAYS question medics about the evidence base they use. Posts: 2116 Karma: 7 Thank you received: 608	I've had same problem today. Had to log in for each post I read on recent topics
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JEFF!!!!! 3 months 1 week ago #73013

CindyL Offline Posts: 1549 Karma: 1 Thank you received: 239	That sucks, mrsb! I didn't have that issue. I was actually just sitting here wondering if there was a problem with my account. I'm glad it's not just me having issues, but it sucks that we are.
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JEFF!!!!! 3 months 1 week ago #73014

Jeff Offline I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc. Posts: 92 Karma: 1 Thank you received: 27	It could have been that I was working on the site and clearing the cache, which was logging you out. But I'm not sure. Please let me know if this is a consistent problem now, or whether it is just sporadic. Thanks, Jeff Jeff Cooper, PDSA website guy The following user(s) said Thank You: mrsb04
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JEFF!!!!! 3 months 1 week ago #73015

CindyL Offline Posts: 1549 Karma: 1 Thank you received: 239	I don't usually have an issue when having to log back in. This last time was different. But it seems to be fixed now, so thank you, Jeff. I know sometimes when my computer does an update, I have to re-log in and that's to be expected.
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JEFF!!!!! 1 month 1 week ago #73129

CindyL Offline Posts: 1549 Karma: 1 Thank you received: 239	Jeff, I'm having issues getting logged on again. Do you use some kind of timer on how long a person can stay logged in? It seems like every couple of months I keep getting kicked off then have trouble getting back on. Is anyone else having this problem? Tomorrow when I come back, I will probably have trouble getting logged in.
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JEFF!!!!! 1 month 1 week ago #73132

CindyL
Offline
Posts: 1549
Karma: 1
Thank you received: 239

In order for me to get on this morning, I had to log out then log back in. Unless I do that, I just keep getting the message "Your session has expired, please log back in". I'll have to go through this again tomorrow in order to get on. PDSA is my homepage when I bring up my browser and I'm already logged in.
My question is, What Session is the message referring to? Is there a timer on how long one can stay logged in? Why?

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JEFF!!!!! 1 month 1 week ago #73135

Jeff
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I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
Posts: 92
Karma: 1
Thank you received: 27

If you check the little "Remember Me" box when you log in, which I'm sure you do, it should allow you to stay logged in for a while. But every computer is different and there are a lot of factors that could contribute to your "session" (logged-in to a website) to be reset. Sometimes we have to reset things on the back end, which might terminate users' sessions. Hopefully this will not be an everyday occurrence for you. Sorry for the trouble.

Jeff Cooper, PDSA website guy

The following user(s) said Thank You: CindyL

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JEFF!!!!! 1 month 1 week ago #73137

CindyL Offline Posts: 1549 Karma: 1 Thank you received: 239	I do like the "remember me" box and it's usually checked. This is day 3, at least, of having to log out to get back in. It's funny, it's just been recently that I have been having issues. I was able to stay logged in for years. It's more frustrating than anything else. Thanks for the reply!
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JEFF!!!!! 1 month 4 days ago #73147

MelA Offline Posts: 1106 Karma: 2 Thank you received: 367	Cindy - hope things are going better and you don't have to log in every time you come here!! "Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD
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JEFF!!!!! 1 month 3 days ago #73148

CindyL Offline Posts: 1549 Karma: 1 Thank you received: 239	Everything is going good so far! It's just so frustrating when it does happen.
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JEFF!!!!! 1 month 1 day ago #73154

MelA Offline Posts: 1106 Karma: 2 Thank you received: 367	That is good to hear Cindy [and yes, it is frustrating] "Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD The following user(s) said Thank You: CindyL
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