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JEFF!!!!!

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1 year 4 months ago #73005 by CindyL
JEFF!!!!! was created by CindyL
What is going on with the site?   It is consistently telling me my session has expired and it takes me 3 or 4 (or more) tries to get logged in. I'm usually logged in all the time, but since Friday, I have to fight to get in.  This is really getting annoying.

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1 year 4 months ago #73007 by CindyL
Replied by CindyL on topic JEFF!!!!!
Don't know what you did, Jeff, but thank you!  I didn't have to log in today!

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1 year 4 months ago #73011 by MelA
Replied by MelA on topic JEFF!!!!!
Hope that continues Cindy!!

"Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD

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  • mrsb04
  • Away
  • ITP since 2014. Retired nurse. My belief is empower patients to be involved as much as possible in their care. Read, read, read & ALWAYS question medics about the evidence base they use.
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1 year 4 months ago #73012 by mrsb04
Replied by mrsb04 on topic JEFF!!!!!
I've had same problem today. Had to log in for each post I read on recent topics 

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1 year 4 months ago #73013 by CindyL
Replied by CindyL on topic JEFF!!!!!
That sucks, mrsb!  I didn't have that issue.  I was actually just sitting here wondering if there was a problem with my account.  I'm glad it's not just me having issues, but it sucks that we are.

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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1 year 4 months ago #73014 by Jeff
Replied by Jeff on topic JEFF!!!!!
It could have been that I was working on the site and clearing the cache, which was logging you out.  But I'm not sure.  Please let me know if this is a consistent problem now, or whether it is just sporadic.  Thanks, Jeff

Jeff Cooper, PDSA website guy
The following user(s) said Thank You: mrsb04

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1 year 4 months ago #73015 by CindyL
Replied by CindyL on topic JEFF!!!!!
I don't usually have an issue when having to log back in.  This last time was different.  But it seems to be fixed now, so thank you, Jeff. 
I know sometimes when my computer does an update, I have to re-log in and that's to be expected.

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1 year 2 months ago #73129 by CindyL
Replied by CindyL on topic JEFF!!!!!
Jeff, I'm having issues getting logged on again.   Do you use some kind of timer on how long a person can stay logged in? It seems like every couple of months I keep getting kicked off then have trouble getting back on.
Is anyone else having this problem? Tomorrow when I come back, I will probably have trouble getting logged in.

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1 year 2 months ago #73132 by CindyL
Replied by CindyL on topic JEFF!!!!!
In order for me to get on this morning, I had to log out then log back in.  Unless I do that, I just keep getting the message "Your session has expired, please log back in".  I'll have to go through this again tomorrow in order to get on.  PDSA is my homepage when I bring up my browser and I'm already logged in.
My question is, What Session is the message referring to?  Is there a timer on how long one can stay logged in?  Why?

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  • Jeff
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  • I am the PDSA web guy, and also help with PDSA's social media accounts, like Facebook, Twitter, Instagram, etc.
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1 year 2 months ago #73135 by Jeff
Replied by Jeff on topic JEFF!!!!!
If you check the little "Remember Me" box when you log in, which I'm sure you do, it should allow you to stay logged in for a while.  But every computer is different and there are a lot of factors that could contribute to your "session" (logged-in to a website) to be reset.  Sometimes we have to reset things on the back end, which might terminate users' sessions.  Hopefully this will not be an everyday occurrence for you.  Sorry for the trouble.

Jeff Cooper, PDSA website guy
The following user(s) said Thank You: CindyL

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1 year 2 months ago #73137 by CindyL
Replied by CindyL on topic JEFF!!!!!
I do like the "remember me" box and it's usually checked.  This is  day 3, at least, of having to log out to get back in.  It's funny, it's just been recently that I have been having issues.  I was able to stay logged in for years.
It's more frustrating than anything else.
Thanks for the reply!

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1 year 2 months ago #73147 by MelA
Replied by MelA on topic JEFF!!!!!
Cindy - hope things are going better and you don't have to log in every time you come here!!

"Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD

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1 year 2 months ago #73148 by CindyL
Replied by CindyL on topic JEFF!!!!!
Everything is going good so far!  It's just so frustrating when it does happen.

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1 year 2 months ago #73154 by MelA
Replied by MelA on topic JEFF!!!!!
That is good to hear Cindy [and yes, it is frustrating]

"Instead of wasting your time worrying about symptoms, just get it checked out" -Nieca Goldberg, MD
The following user(s) said Thank You: CindyL

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